When WNY Bus Co. faced a challenge to its school district contract from a large national transportation operator, the instinct from the outside might have been to assume the bigger company would win. National firms have legal departments, lobbyists, capital reserves, and brand recognition that local operators simply can’t match on paper. But we won. Not because…
At first glance, school transportation and non-emergency medical transportation seem like two completely different worlds. One serves students and families. The other serves patients and healthcare systems. Different riders. Different destinations. Different stakes. But after years of operating in both, I can say this confidently: operationally, these two industries are far more similar than most…
Growing a business is hard. Growing multiple businesses across different industries—without cutting corners—is even harder. But if there’s one principle I’ve held onto throughout my career, it’s this: Growth means nothing if you lose what made you successful in the first place. The statistics tell a sobering story: 65.3% of businesses fail by their tenth…
I’ve built companies in transportation, technology, and real estate—and while the industries are different, one thing has remained constant: the importance of building the right team. No matter how great the idea, no business can scale without people you can trust, rely on, and grow with. Over the years, I’ve come to recognize the traits…
In business, some of the best software isn’t built in a boardroom—it’s built on the ground. My journey into tech didn’t start with venture capital or a pitch deck. It started with bus routes, driver dispatches, no-show reports, and compliance audits. Before co-founding ISI Technology, my partner and I spent years operating transportation businesses where…
In today’s fast-paced business world, it’s easy to chase numbers and forget people. I’ve built my career in industries where that kind of thinking doesn’t last. Whether in transportation, real estate, or technology, I’ve learned that businesses rooted in community—not just profit—create the most lasting impact. Why “Community First” Isn’t Just a Slogan When I…
Success isn’t one-size-fits-all. I’ve learned that firsthand by building and leading businesses in three very different industries: transportation, technology, and real estate. Each field comes with its own rules, challenges, and opportunities—but navigating these landscapes has taught me a few universal lessons that guide every decision I make. 1. People First—No Matter the Industry Whether…